Why Work with Riggs Custom Builders?

Transforming a home is a big decision. You’re investing money, time, and trust—and you need a partner who will treat that as seriously as you do.

This is who we are, how we work, and why clients choose us (and stay with us).

Who We Are

We’re a design‑driven residential builder/remodeler focused on creating spaces that truly work for the way you live.

Our team combines:

Design thinking – understanding your daily life, not just your wish list
Technical expertise – structural, mechanical, code, and constructability
Transparent project management – clear estimates, schedules, and communication

We specialize in:

Major kitchen and bathroom renovations
Whole‑home remodels and additions
New builds where design, function, and long‑term value matter

We’re not the right fit if you’re looking for the cheapest, quickest job. We are the right fit if you care about doing it once, doing it right, and understanding the “why” behind the plan.

What We Believe

Your home should work for your real life.
Beautiful finishes are great—but if the layout doesn’t solve your storage, light, noise, or flow issues, it’s not a success.
No one likes surprises—especially with money.
Clear expectations, detailed estimates, and honest conversations upfront prevent expensive frustration later.
Process is as important as the final product.
A well‑built project delivered through a chaotic, stressful experience is not a win. We design our process to be calm, predictable, and communicative.

How We Work

1. Discovery & Site Visit

We start by listening.

We learn how you use your home now and what’s not working.
We walk the space, point out opportunities and constraints, and talk about ballpark ranges so you understand what’s realistic.
We discuss whether the project makes sense financially (for you and for the house) before either of us gets too invested.

2. Design & Planning

Good projects are designed, not improvised.

We measure/scan your space and develop concept plans that address your functional needs: flow, storage, light, accessibility, future phases, etc.
We review options together (good/better/best or phased approaches) to dial in scope and priorities.
You’ll see drawings and layouts you can react to—so you’re not guessing what you’re agreeing to.

3. Detailed Estimating & Scope

Once we’re aligned on a direction, we build a line‑by‑line estimate:

Clear breakdown of labor, materials, allowances, and options
Identification of areas with higher uncertainty (especially in older homes)
Discussion of phasing if you’d like to stage the work over time

Our goal: you understand exactly what is included, where the flex is, and what levers we can pull to hit your budget.

4. Construction With Real Communication

When we build, you’re never in the dark.

A dedicated project manager oversees your job day‑to‑day.
We use online project tools to share:
- Schedules and key milestones
- Change orders and approvals
- Selections and documents
- Photos/updates as work progresses

You’ll know what’s happening now, what’s coming next, and who’s responsible.

The Problems We Solve Best

Clients come to us when they’re feeling some combination of:

“Our kitchen drives us crazy—no storage, bad flow, dark, and dated.”
“We’ve outgrown our house but don’t want to move.”
“We’re scared of a remodel horror story—cost overruns, ghosted contractors, endless delays.”
“We want to invest wisely and not overbuild for our neighborhood.”

We’re at our best when:

You want guidance on what to do and what not to do
You value thoughtful design plus solid execution
You want a partner who will tell you the truth, even when it means saying “this isn’t a smart investment”

Why Clients Choose Us

Clarity with Money

- Detailed, transparent estimates
- Options and phasing to fit your comfort level
- Honest conversations about risk and contingency

Spaces That Actually Work

- Design anchored in your routines and long‑term plans
- Smart use of existing structure where it makes sense
- Balance of aesthetics, durability, and value

A Professional, Managed Process

- Defined steps from first visit to final punch list
- Online tools and a named point of contact
- Proactive communication, not reactive damage control

Are We a Good Fit?

We’re a good fit if you:

Value quality and long‑term thinking over the cheapest bid
Want to be involved in decisions, but not forced to manage every detail
Appreciate frank, realistic guidance about budget, schedule, and scope

What Happens Next

If this sounds like what you’re looking for:

Schedule an initial call or site visit.
We’ll talk through your goals, constraints, and timing, and give you a sense of whether the project is a good fit.
We outline a path forward.
If it’s a match, we’ll propose next steps for design and planning, so you know exactly how we’ll move from idea to build.

You bring the vision for your home.
We bring the design, planning, and execution to make it real—without losing your mind in the process.

Ready to learn more about your dream project? Let’s start a conversation today!

Why Work with Riggs Custom Builders?